Terms and Conditions of Booking
To ensure you have a perfect stay in Coalburn Cottage, we ask that you read and accept our terms and conditions. This contract becomes effective on payment of the issued invoice from the guest to Yetlington Farm (the owners).
BOOKING AND CANCELLATION Requested bookings are all subject to availability, once a booking has been requested it will only become a contract once the booking has been confirmed by Coalburn Cottage and the full cost of the invoice has been paid. Once a booking is confirmed the guest is responsible for the total cost of the holiday as shown on the invoice issued at the time of booking. We therefore recommend that you take out holiday cancellation insurance. If we are notified of a cancellation, at any time up to three months prior to your confirmed stay, we will refund the full invoiced cost of your booking, minus a handling fee. If we are notified of a cancellation, between three months prior to and six weeks prior to your stay, we will refund 50% of the invoiced cost of your booking minus a handling fee if the cottage is or is not re-let. For cancellations after the six weeks prior to your stay date, you will be responsible for the full cost of your original booking and will forfeit any re-fund if the cottage is or is not re-let.
ARRIVAL AND DEPARTURE On arrival day, the earliest check in is 4.00pm. Latest check in is 11.00pm. We kindly ask that you check out by 10.00am.
LIABILITIES In terms of safety during the use of the cottage, Coalburn Cottage will not be responsible to the guests at all, whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include without limitation pure monetary loss, loss of profits, loss of business or revenue, depletion of goodwill, lost expectation, loss of savings, lost data and similar loss) however caused arising from or in connection with the use of the facilities.
DAMAGE AND LOSSES It is the guests’ responsibility to lock up the cottage when they are away from the site. The owners cannot be held responsible for any of the guests personal belongings brought to the site. The guest is responsible for leaving the cottage in good order. Please alert the owners about any damage or breakages as soon as possible. The owners reserves the right to charge for excess damage or items that are not there once they leave.
DISABILITIES We highly recommend that any guests with limited mobility contact us prior to booking with us as access to our cottage is via a gravelled driveway.
NO SMOKING POLICY In consideration to all of our guests the cottage is a NO SMOKING PROPERTY. Smoking is completely prohibited inside the cottage and failure to comply will result in a charge of £250 for a deep clean of soft furnishings.
DECLARATION I have read the terms and conditions of this booking and agree on behalf of all members of my party to abide by those conditions during my stay at Coalburn Cottage.